{"id":253,"date":"2026-10-17T14:16:41","date_gmt":"2026-10-17T14:16:41","guid":{"rendered":"http:\/\/plugin-docs.com\/?post_type=doc&#038;p=253"},"modified":"2026-10-18T19:57:41","modified_gmt":"2026-10-18T19:57:41","slug":"submissions-email","status":"publish","type":"doc","link":"https:\/\/dragwyb.com\/docs\/submissions-email\/","title":{"rendered":"Submissions and Email Delivery"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">This section explains what Smart Form Builder by Dragwyb does after a visitor submits a form: display a confirmation, save an entry, send email, redirect the visitor, and help administrators review or export stored submissions. It also covers the plugin\u2019s built-in SMTP settings for sending email through a mail provider.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Choose the guide for your task<\/h2>\n\n\n<ul class=\"wp-block-list\">\n\n<li><a href=\"https:\/\/dragwyb.com\/docs\/docs\/smart-form-builder\/submission-actions\/\"><strong>Configure Form Submission Actions<\/strong><\/a> \u2014 choose which actions run after a valid submission and configure confirmation, saving, redirect, and error logging behavior.<\/li>\n\n\n<li><a href=\"https:\/\/dragwyb.com\/docs\/docs\/smart-form-builder\/review-form-entries\/\"><strong>Review Form Entries<\/strong><\/a> \u2014 find stored submissions, filter by form, search the data, open an entry, or make an allowed edit.<\/li>\n\n\n<li><a href=\"https:\/\/dragwyb.com\/docs\/docs\/smart-form-builder\/export-form-entries\/\"><strong>Export Form Entries<\/strong><\/a> \u2014 export entries in Excel (.xls), CSV, JSON, or XML format, with important limitations to check before relying on an export.<\/li>\n\n\n<li><a href=\"https:\/\/dragwyb.com\/docs\/docs\/smart-form-builder\/configure-form-email-notifications\/\"><strong>Configure Form Email Notifications<\/strong><\/a> \u2014 configure administrator notifications and visitor confirmation emails, including recipients, subject lines, and message content.<\/li>\n\n\n<li><a href=\"https:\/\/dragwyb.com\/docs\/docs\/smart-form-builder\/configure-smtp-delivery\/\"><strong>Configure SMTP Delivery<\/strong><\/a> \u2014 set up a mail server, save SMTP credentials, and send a test message.<\/li>\n\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Understand the submission workflow<\/h2>\n\n\n<p class=\"wp-block-paragraph\">Open the form editor and use the <strong>Submission<\/strong> toolbar. In its <strong>Data Handling<\/strong> section, the <strong>After Submissions Actions<\/strong> control determines which actions are selected for the form. The source-configured default selection includes <strong>Success Message<\/strong> and <strong>Save Entry<\/strong>.<\/p>\n\n\n<ul class=\"wp-block-list\">\n\n<li><strong>Visitor response:<\/strong> show a success message or redirect the visitor to a URL.<\/li>\n\n\n<li><strong>Entry storage:<\/strong> select <strong>Save Entry<\/strong> and leave <strong>Save Entry to Database<\/strong> enabled if the form\u2019s submissions should appear in the Entries screen.<\/li>\n\n\n<li><strong>Email:<\/strong> select <strong>Send Admin Email<\/strong>, <strong>Send User Email<\/strong>, or both when the form should send notifications. SMTP is configured separately in plugin settings.<\/li>\n\n\n<li><strong>Error handling:<\/strong> <strong>Error Logs<\/strong> can record validation failures when that action is selected and error logging is enabled.<\/li>\n\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Before collecting real submissions<\/h2>\n\n\n<ul class=\"wp-block-list\">\n\n<li>Submit a test form and confirm the intended success message, redirect, or email behavior.<\/li>\n\n\n<li>Open <strong>Smart Forms \u2192 Entries<\/strong> and confirm an entry is stored if entry saving is enabled.<\/li>\n\n\n<li>Check who receives email notifications and whether the message includes only the information those recipients should receive.<\/li>\n\n\n<li>Review <a href=\"https:\/\/dragwyb.com\/docs\/docs\/smart-form-builder\/configure-form-privacy-settings\/\"><strong>Configure Form Privacy Settings<\/strong><\/a> before collecting personal information, and store downloaded exports securely.<\/li>\n\n\n<li>If a notification does not arrive, follow <a href=\"https:\/\/dragwyb.com\/docs\/docs\/smart-form-builder\/why-are-form-submissions-not-sending-email\/\"><strong>Why are form submissions not sending email?<\/strong><\/a> after checking the notification and SMTP settings.<\/li>\n\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Where these settings apply<\/h2>\n\n\n<p class=\"wp-block-paragraph\">Submission actions are configured per form. SMTP options are plugin-wide settings under <strong>Smart Forms \u2192 Settings \u2192 SMTP<\/strong>. Enabling <strong>Apply to all site emails<\/strong> extends the configured SMTP transport to other WordPress emails; when that option is off, Smart Form Builder emails can still use the configured SMTP server.<\/p>\n\n\n\n\n<p class=\"wp-block-paragraph\">Screenshot to add: Smart Forms dashboard showing the Entries screen and Settings menu used for submission and email management<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Manage stored form entries, choose what happens after submission, configure email notifications, and test SMTP delivery in Smart Form Builder.<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"template":"","class_list":["post-253","doc","type-doc","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/dragwyb.com\/docs\/wp-json\/wp\/v2\/doc\/253","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dragwyb.com\/docs\/wp-json\/wp\/v2\/doc"}],"about":[{"href":"https:\/\/dragwyb.com\/docs\/wp-json\/wp\/v2\/types\/doc"}],"version-history":[{"count":1,"href":"https:\/\/dragwyb.com\/docs\/wp-json\/wp\/v2\/doc\/253\/revisions"}],"predecessor-version":[{"id":1178,"href":"https:\/\/dragwyb.com\/docs\/wp-json\/wp\/v2\/doc\/253\/revisions\/1178"}],"wp:attachment":[{"href":"https:\/\/dragwyb.com\/docs\/wp-json\/wp\/v2\/media?parent=253"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}