Click to Chat & AI Chatbot
Try the live floating widgets on the bottom-left and bottom-right of your screen. Below, learn how to deploy and configure the plugin to maximize customer engagement.
1. How to Use
- Installation: Install and activate the plugin via your WordPress dashboard. Navigate to the newly created "Click to Chat" menu.
- AI API Configuration: To utilize the AI Chatbot, enter your OpenAI or Google Gemini API key in the settings panel. Customize the bot's instructions.
- Social Links: Input your WhatsApp number, Telegram username, or Messenger link into the designated channel inputs. Toggle the switch to activate.
2. How to Customize
- Brand Colors: Use the built-in color pickers to match the floating icon and chat window background to your brand's primary colors.
- Widget Placement: Choose whether the widget anchors to the bottom-left or bottom-right of the screen. You can adjust the pixel offset.
- Attention Delay: Set an initial load delay (e.g., 3 seconds) or scroll percentage trigger so the chat widget pops up right when the user is most engaged.
3. How to Utilize
- 24/7 Automated Support: Train the AI chatbot to answer your most common FAQs, reducing the burden on your live support team and answering questions instantly.
- High-Touch Sales: For complex service inquiries, encourage users to use the WhatsApp or Telegram redirect links so your sales team can close deals directly on their phones.
- Device Targeting: Use the visibility settings to only show the "Click to Call" button on mobile devices, while leaving the AI chatbot visible on desktop.
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