Frequently Asked Questions

Answers to common setup questions and specific issues reported when configuring this plugin.

Use these troubleshooting guides when a Flipbox Addon for Elementor widget does not behave as expected. Each guide focuses on a specific symptom and checks the relevant widget settings and frontend output.

Before troubleshooting

  • Open Elementor Editor and select the affected Ultimate Flipbox, Post Flipbox, or Story Flipbox widget.
  • Review the controls related to the issue, such as Event Type, Animation Type, Select Preset, or the Post Flipbox query settings.
  • Click Update to save the page when you change settings, then check the published frontend rather than relying only on the editor preview.
  • Change one setting at a time so you can identify which adjustment affects the result.

Troubleshooting guides

Choose the guide that matches the symptom: click interaction, hover interaction, missing Post Flipbox content, mobile overflow, or a preset that does not apply. The recommendations are based on the plugin’s current source code; they do not replace testing on your own page and device.