Dragwyb Docs Dragwyb Docs
Visit Website
Updated on Oct 18, 2026

Click to Chat Release History

Review Dragwyb Click to Chat releases from version 1.2.0 to 1.0.0 in newest-first order, including Support Center, AI, WooCommerce, knowledge-base, widget, privacy, and maintenance changes.

This release history summarizes the versioned changes listed in the Dragwyb Click to Chat plugin readme. The reviewed package declares stable tag 1.2.0, requires WordPress 5.9 or later, and requires PHP 7.4 or later.

Version 1.2.0

  • Module management: independently toggle modules in Settings → General so unused scripts and assets can stop loading; includes a four-step onboarding wizard, module detection and synchronization, and settings JSON backup, export, and import.
  • Support Center: ticket lifecycle management, status workflows, priorities, categories, private staff notes, customer support shortcodes, staff roles and granular permissions, agent availability, multi-agent management, manual assignment, active-viewer presence, secure guest ticket access, email confirmation alerts, guest notifications, and account ticket linking after login.
  • Ticket forms: dynamic custom taxonomies and category-driven ordering of ticket form sub-fields.
  • AI assistant: Google Gemini integration alongside OpenAI, plus AI answers with clickable source links.
  • Knowledge base: retrieval-augmented generation (RAG) with built-in SQLite vector search and Pinecone integration, plus automatic vector-index synchronization when WordPress posts or pages are published, edited, or deleted.
  • WooCommerce: conversational product search, interactive product cards, one-click Add to Cart, order tracking with Order ID and billing-email verification, and customer context showing past orders and live cart details for support agents.
  • Lead capture: conversational lead capture, automated 0–100 buying-intent scoring, transcript viewing, and CSV export.
  • Widget and privacy: chatbot-window height controls with flexible units, dynamic {title} and {url} tags in WhatsApp default greetings, optimized asset loading, unified admin styling, privacy and GDPR settings with uninstall cleanup options, and Free-versus-Pro preview badges.
  • Fix: corrected social-widget channel visibility toggles for desktop and mobile devices.

Version 1.1.4

  • Fixed widget-position vertical alignment.
  • Improved escaping and sanitization.

Version 1.1.3

  • Allowed individual social chat widgets to display directly without the floating button.
  • Added the Show Floating Button option under Widget Customization → Widget Display.
  • Updated the readme’s tested WordPress version to 7.1.

Version 1.1.2

  • Added settings import/export for Channels and AI Assistant.
  • Added custom icon upload for the AI Assistant floating button.
  • Added admin-side error-log options and a tab to save and display logs.
  • Improved review-notice styling.

Version 1.1.1

  • Added the required External Services section for APIs.
  • Added the missing composer.json file and an AI Assistant error-log table.
  • Updated the plugin name to follow WordPress directory guidelines and removed marketing wording from the description.

Version 1.1.0

  • Introduced an integrated AI chatbot widget for native, automated on-site support.
  • Updated the plugin display name and redesigned the admin dashboard to separate AI settings from social-channel settings.
  • Optimized asset loading for the chatbot interface.
  • Added External Services documentation for required APIs.

Version 1.0.6

Fixed a WhatsApp chat redirect issue.

Version 1.0.5

  • Fixed errors reported by the PCP plugin.
  • Added channel chat-widget and greeting-message support.

Version 1.0.4

Added a feedback and review notice.

Version 1.0.3

  • Improved SEO for multi-channel social chat features.
  • Improved the floating contact-button menu UI.

Version 1.0.2

  • Recorded the official public release with social redirect support.
  • Added support for professional networking and SMS channels.

Version 1.0.1

Refactored asset loading and performance.

Version 1.0.0

The readme identifies version 1.0.0 as the initial release.

Upgrade notes for version 1.2.0

The readme highlights the Support Center, WooCommerce AI Sales Assistant, SQLite and Pinecone vector search, Google Gemini support, and conversational lead generation. Review the current plugin settings and test the features your site uses after upgrading. The release notes do not specify release dates or provide a compatibility guarantee beyond the readme’s stated requirements.