Use this section to configure WooCommerce shopping features in Dragwyb Click to Chat. The guides cover AI product discovery, product recommendations, the product-card Add action, and order-status lookups with account and privacy checks. WooCommerce must be active for WooCommerce-specific features to work.
Choose a WooCommerce guide
- Search WooCommerce Products with AI — understand product search, catalog matching, and the dedicated product-search tool.
- Configure AI Product Recommendations — learn how the assistant selects products and displays product cards.
- Configure One-Click Add to Cart — understand the Add action for in-stock simple products and the fallback behavior for other product types.
- Configure Secure WooCommerce Order Tracking — configure the related AI tool and test login and order-ownership checks without exposing customer data.
Recommended setup and testing order
- Confirm WooCommerce is installed and active, and that the products and test orders you will use are available in your staging store.
- Start with product search and recommendations, then test the product cards against published catalog items.
- Test the Add action with an in-stock simple product. For variable products, confirm customers can choose required options on the product page.
- Test order tracking with a signed-in test customer, then confirm a guest and an unrelated account cannot retrieve that order’s details.
- Review the plugin settings and your store’s privacy practices before enabling these workflows on a production site.
Feature behavior can depend on WooCommerce configuration, product type, user permissions, and other active extensions. Follow each guide’s limitations and verify the workflow on your own staging store before relying on it in production.